R36 Privacy Policy —
Your Data, Our Responsibility

1. Introduction

R36 (https://r36.click) is a trusted online betting and gaming platform serving millions of users across Bangladesh and beyond. Our Privacy Policy is an unspoken promise between you and us — your data will remain safe, secure, and never misused.

This Privacy Policy This policy explains what information r36 collects about you, why it is collected, how it is used, and what rights you have. By accessing r36's site or creating an account, you are deemed to have agreed to this Privacy Policy. Please read the entire document carefully.

2. What Information Do We Collect?

We collect various types of information when you use the r36 platform. This may be provided directly by you, collected automatically, or obtained through third parties.

Information you provide directly:

• Name, date of birth & nationality
• Email address and phone number
• Residential address & postal code
• A copy of a government-issued ID for identity verification (NID, Passport)
• Payment method details (bank account, mobile banking number)
• Messages and details from communications with our support team

Automatically Collected Information:

• IP address & device information (browser, operating system)
• Login timestamps and activity logs
• Betting history and gaming behaviour data
• Information collected via cookies and tracking technologies
• Your preferred games and betting patterns

3. How Do We Use Your Information?

R36 uses your information solely for lawful and legitimate purposes. Our primary purposes are:

• Account Management: Opening, managing, and updating your r36 account.
• Service Improvement: To personalize your experience and improve the platform.
• Payment Processing: Processing deposits and withdrawals.
• Fraud Prevention: Preventing unauthorised access and fraudulent activity.
• Legal Compliance: Compliance with applicable laws and regulatory requirements.
• Contact: Sending important notifications, bonus offers, and updates.
• Responsible Gaming: Monitoring your gaming behavior to identify potential issues.

4. Cookies & Tracking Technologies

The r36 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help deliver a smoother browsing experience.

The types of cookies we use:

• Essential Cookies: Essential for maintaining your logged-in session and ensuring security.
• Functional Cookies: Remembers your language preferences and account settings.
• Analytics Cookies: Helps us analyse site usage and improve our services.
• Marketing Cookies: To show you relevant offers tailored to your preferences.

You can manage or delete cookies at any time through your browser settings. Please note that disabling cookies may limit certain features of the site.

5. Data Sharing & Disclosure

R36 respects your Privacy Policy and shares data only in specific circumstances:

• Payment Processors: Only the information necessary to process transactions is shared with trusted payment gateways.
• Legal Authorities: Information may be disclosed to the relevant authorities if required by a court order or legal obligation.
• Fraud Prevention: With verification agencies as part of our Anti-Money Laundering (AML) compliance measures.
• Group Companies: r36's affiliated companies adhere to the same privacy standards.

Outside of the circumstances listed above, r36 never sells or transfers your information to advertisers, data brokers, or any other commercial entity.

6. Data Security Measures

R36 uses industry-leading technology to protect your data. Our security layers include:

• 256-bit SSL/TLS encryption on all data transfers
• Two-Factor Authentication (2FA) system
• Regular third-party security audits and penetration testing
• Firewall and DDoS protection systems
• Restricted staff access (need-to-know basis)
• Regular data backups and disaster recovery planning

7. Your Privacy Rights

As an r36 user, you have the following rights:

• Right to access: The right to know what personal information we hold about you.
• Right to rectification: The right to request corrections to inaccurate or outdated information.
• Right to erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request to restrict processing of your data.
• Right to data portability: Your right to obtain a copy of your data.
• Right to Object: The right to opt out of marketing communications.
• Right to withdraw consent: Withdraw consent for data processing at any time.

To exercise any of these rights, please contact us at: privacy@r36.click

8. Data Retention Period

R36 retains your information only for as long as necessary. Generally:

• All data is retained for the duration that your account remains active.
• Transaction records may be kept for up to 5 years after account closure to meet legal obligations.
• KYC documents may be retained for up to 7 years in accordance with anti-money laundering (AML) laws.
• Marketing data: deleted as soon as you opt out.

9. Protection of Minors

R36 is an 18+ platform. We strictly prevent minors from registering. If we discover that a minor has created an account, we will immediately close it and delete all associated data.

If you suspect your child is using r36, please notify us immediately. Responsible Gaming You can find more information on this page.

10. Changes to the Privacy Policy

R36 may update this Privacy Policy may be updated. For any significant changes, we will notify you by email or display a prominent notice on the site. Updated policies take effect from the date they are published.

We encourage you to visit this page periodically to stay informed of the latest updates.

11. Get in Touch

For any privacy-related questions, concerns, or requests, please contact our Data Protection team:

• Email: privacy@r36.click
• General Support: support@r36.click
• Website: r36.click

We typically respond to all requests within 48 hours. Complex requests may take up to 30 days.